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Forums > Bugs > Custom URL not working

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Hi,

The following link works:
www.socializr.com/event/27678979

But the custom URL does not work:
www.socializr.com/event/Oct5Disney

Weird because all my other events are working fine.

I tried making this private, then public again, it seemed to work for awhile but now it's not working again.
Thu 9/18/08
2:22 PM
Account Cancelled
Hi Mike,

The custom url is case sensitive. Try using the custom url exactly as it's listed on your event page:

sluggoslist.socializr.com/event/oct5disney

I just tested it and it appears to be working properly.
Thu 9/18/08
2:55 PM
Hmm, good catch...

Though strange... all my other events (which have custom URL's) are working just fine, even when the case doesn't match.

For example:
sluggoslist.socializr.com/event/Sep21Kayak
Thu 9/18/08
3:23 PM
Account Cancelled
Good catch- the problem was not with the case sensitivity, but rather with the url itself:

In one case you are using your org url 'sluggoslist' as the sub domain, which works. (sluggoslist.socializr.com)

In the case that's not working, you are using the standard Socializr domain url 'www.socializr.com', which can't associate your custom url to your account.

As long as you use the custom url as displayed on your event page it will work as expected.
Thu 9/18/08
3:36 PM
Ahh! It all makes sense now. Thanks much! Thu 9/18/08
3:46 PM